Legal

Privacy Policy

We are committed to protecting your information and being clear about how we collect, use and share it across our business energy, water, telecoms, financing and vehicle tracking services.

This policy explains how SAF Consultants Ltd collects, uses and protects personal information when you use our website or any of our services. We are the data controller for the information you give us. Because we work differently across our five services, this policy also explains who we may need to share your information with, and why.

This policy is reviewed periodically and this page will always show the current version. We recommend checking back from time to time.

Information We Collect

What We Collect

Depending on which service you use, we may collect:

Your name and job title

Business name and contact details, including email and phone number

Business address and, where relevant, supply address

Usage or billing information for energy and water enquiries

Financial and turnover information for funding enquiries

Vehicle details for tracking enquiries

How We Use Your Information

What We Do With It

We use your information to:

Provide the service you have asked us for

Prepare and send you comparisons, quotations or proposals

Keep internal records of our dealings with you

Improve our website and services

Contact you about your enquiry or an existing service

Meet our legal and regulatory obligations

Sharing Your Information

Who We Share It With

We do not sell your personal information. Who we share it with depends on which service your enquiry relates to:

Business Energy and Water: the suppliers we approach on your behalf to obtain comparisons

Business Telecoms: our partner Daisy Communications, who deliver this service

Business Financing: our funding partners YouLend and 365 Business Finance, to assess your application

Vehicle Tracking: our installation partners, to arrange fitting

Regulators or ombudsman schemes, where required to handle a complaint

Service providers who support our own systems, such as IT and hosting providers, bound by confidentiality

How We Use Cookies

Cookies are small files stored on your device that help our website function and let us understand how it is used. We use cookies to remember your preferences, analyse website traffic, and improve our service. You can control or delete cookies through your browser settings at any time; doing so may affect how parts of the website work. Full details are set out in our Cookie Policy.

Other Websites

Links to Other Websites

Our website may contain links to other websites, including those of our partners and suppliers. We are not responsible for the privacy practices of those sites, and we encourage you to review their own privacy policies before providing any information.

Data Security

Keeping Your Data Safe

We use appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. We only keep personal information for as long as necessary to provide our services and meet our legal obligations, after which it is securely deleted or anonymised.

Your Rights

Your Rights Over Your Information

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

Ask what personal information we hold about you

Ask us to correct information that is inaccurate or incomplete

Ask us to delete your information, where applicable

Object to or restrict certain uses of your information

Withdraw consent for marketing at any time

Ask for your information to be moved to another provider

To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) if you believe we have not handled your information properly.

If you have any questions about this policy or how we handle your information, please contact us at admin@safconsultantsltd.co.uk or call +44 203 983 3944.